At Luxury Stone Tino, S.L. (in the future, “TINO”) we believe in the importance of guaranteeing the security and identity of our associates, as well as the correct treatment of the data they give us for the performance of our functions.
That is why we have adapted ourselves to the European regulation of personal data protection – Regulation (EU) 2016/679 – and we put at your disposal everything you need to understand it. Also, we have provided security measures to ensure compliance depending on the type of data we use and their proper processing through risk analysis techniques.
Among others, the legislative framework to which we refer is as follows:
Organic Law on Data Protection 15/1999 and RD 1720/2007
European Regulation (EU) 679/2016
Law 34/2002, of 11 July, on Information and Communication Society Services.
Following the principle of layered information contained in the regulations, we provide you with the most relevant information that may be of interest to you:
Who is responsible for your data? – RESPONSIBLE –
Company Name: Luxury Stone Tino, S.L.
Central Offices: Ctra. Nac. 340 km 175, Rio Verde, Marbella
Data Protection Delegate: email@example.com
What are we going to use your data for? – PURPOSE AND LEGITIMACY –
At TINO we use your data for the proper execution of our services.
We use the data you provide us in different ways, both when you visit TINO’s physical stores and through different sections of the website, among other circumstances when:
You register on our site.
You request that we send you a catalog.
You make a query about our products or make an order that requires you to identify yourself.
You make a purchase.
You request information about the availability of a product.
You request an appointment with one of our services.
You participate in quality surveys of services or leave your opinion on products.
You contact the store or the Customer Service team and tell us where we can write or how we can contact you by phone or email.
You return a product or file a complaint.
You participate in a contest, sweepstakes or other promotional activity organized by Tino.
You register to carry out an activity in the shop.
As you can see, we can treat your data for different purposes. You can choose what we can use your data for. However, we inform you that some purposes are necessary to provide the service you ask us or to complete your purchase and to identify yourself.
Under no circumstances will automated individualized actions and/or the creation of profiles be carried out that produce legal effects or significantly similarly affect you.
The personal data provided will be kept for the duration of the binding contractual relationship or does not request its deletion and as long as they are adequate, relevant and limited to what is necessary for the purposes for which they are processed.
The customer is solely responsible for filling in forms with false, inaccurate, incomplete or out-of-date data.
Where is your data stored?
We use various applications to obtain and store specific data. These applications are subject to strict regulations to guarantee your privacy. Most data is stored within the European Union. Concerning data sent to non-EU countries, we only use companies that offer sufficient protection in accordance with European legislation. In some cases we have suppliers that have Binding Corporate Rules, or have adhered to “Privacy Shield”. Also, in order to send data to other countries and third parties, we use Model Contract Clauses. If you would like to know what guarantees we offer on this matter, please do not hesitate to contact us.
In compliance with the duty of information contained in Article 10 of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce, the following data are reflected: the company owner of the web domain is Luxury Stone Tino, S.L. (from now on TINO), with address for these purposes at Ctra. Nac. 340 km 175, Rio Verde, Marbella, Malaga number CIF: B86524949 registered in the Mercantile Register of Malaga, Folio 203, Book 3976, Volume 5069, Sheet MA-115743, Inscription 2ª. The present web page has been designed to make known the services offered by TINO, as well as for the reception of possible clients, commercial contacts and employment demands.
The access and/or use of this TINO portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The Conditions mentioned above will be applied independently of the General Contracting Conditions which, if applicable, are obligatory.
ACCESS AND USE OF THE PORTAL
Access to this website, as well as the use that may be made of the information and contents, included therein, shall be the exclusive responsibility of the person carrying it out.
The conditions of access to this website will be subject to current legislation and the principles of good faith and lawful use by the user of it, being prohibited in general any action to the detriment of TINO. The use of this website for illegal or unauthorized purposes is strictly prohibited. Any form of exploitation, including any reproduction, distribution, cession to third parties, public communication and transformation, using any medium, of the works mentioned above, creations and distinctive signs is prohibited without the prior and express authorization of their respective owners. Failure to comply with this prohibition may constitute an infringement punishable under current legislation. However, at his own risk, the user may download or copy such elements exclusively for his personal use, provided that he does not infringe any of TINO’s intellectual or industrial property rights or alter them totally or partially.
It is forbidden, except in cases expressly authorized by TINO, to present TINO pages or the information contained therein under frames, distinctive signs, brands or social or commercial names of another person, company or entity. www.tinostone.com provides access to a multitude of information, services, programmes or data (in the future, “the contents”) on the Internet belonging to TINO or its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration necessary to access certain services or content.
In this registration, the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, committing to make diligent and confidential use of it. The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that the Name of the company that created the website offers through its portal and, including but not limited to, not to use them to:
(i) Engage in illegal activities, illegal or contrary to good faith and public order.
(ii) Disseminate content or propaganda of a racist, xenophobic, pornographic-illegal, advocacy of terrorism or offensive against human rights.
(iii) Causing damage to the physical and logical systems of the name of the company that created the website, its suppliers or third parties, introducing or spreading computer viruses on the network or any other physical or logical systems that are likely to cause the damage mentioned above.
(iv) Attempting to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Name of the company that created the website reserves the right to withdraw all comments and contributions that violate respect for human dignity that is discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, public order or security or that, in its opinion, are not suitable for publication. In any case, TINO will not be responsible for the opinions expressed by users through forums, chats, or other participatory tools.
This website provides information about services intended for public knowledge which in any case will be subject to the terms and conditions expressly detailed at all times and which are accessible from this website, which will be subject to the various applicable legal provisions.
TINO complies with the guidelines of the European Regulation (EU) 679/2016, Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December approving the Regulation implementing the Organic Law and other regulations in force at all times, and ensures the proper use and processing of personal data of the user. To this aim, together with each personal data collection form, in the services that the user may request from Info@tinostone.com, the user will be informed of the existence and acceptance of the particular conditions of the processing of their data in each case, informing them of the responsibility of the file created, the address of the person responsible, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of the processing and communications of data to third parties where appropriate.
Likewise, TINO informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your e-mail for commercial purposes at all times.
SECURITY MEASURES AND LEVELS
TINO has adopted the necessary measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the processing, to avoid, as far as possible and always according to state of the art, its alteration, loss, processing or unauthorized access.
SCOPE OF APPLICATION
The structure of files, equipment and information systems to comply with current legislation on data protection, will apply to all files, temporary or permanent, owned by TINO containing personal data, as well as any equipment or information system that treats them. All personnel hired by TINO and its processing managers are obliged to comply with the regulations mentioned above, with particular attention to their functions and obligations, which will be duly determined by TINO.
The acceptance of these conditions requires the user to collect some essential data for the provision of their services, which will be requested personally through forms or the website. At the time of data collection, the user will be duly informed of their rights. To ensure that the information contained in our files is always up to date and free of errors, we ask our clients and users to inform us as soon as possible of any modifications or corrections to their personal data.
EXERCISE OF RIGHTS
The rights of access, rectification, cancellation, and opposition, may be exercised by the user, or whoever represents, by written and signed request, addressed to TINO, with registered office at Ctra. Nac. 340 km 175, Rio Verde, Marbella, Malaga or Info@tinostone.com of the website. However, other means may be used to recognize the identity of the customer exercising any of the preceding rights.
The user agrees that TINO may use his or her personal data to provide a correct performance of the services contracted. Filling in the form included in the site or sending e-mails or other communications to TINO implies the express consent of the client to the inclusion of their personal data in the file referred to, owned by TINO. At the time of the request for this information, the client or user of the recipient of the information has been informed of the purpose for which the data is collected, of the identity and address of the person responsible for the file and of the user’s right to exercise the rights of access, rectification, cancellation and opposition to the processing of their data.
TRANSFER TO THIRD PARTIES
TINO does not transfer personal data without the express consent of its owners, which must be granted on each occasion, is only transferred for the purpose expressed and always with the permission of the user or client.
The data collected in all private communications between TINO and customers or users will be treated with absolute confidentiality, committing TINO to the obligation of secrecy of personal data, its duty to keep them and take all necessary measures to prevent alteration, loss and treatment or unauthorized access, in accordance with the provisions of the Regulation on Security Measures for Files containing personal data. Also, information of any type that the parties exchange with each other, that which they agree has such a nature or that which is simply seen on the content of such information, shall also be considered confidential. The visualization of data through the Internet shall not imply direct access to the same, except with the express consent of the owner for each occasion. We recommend the customer not to provide any third party with your identification, password or reference numbers TINO could provide. Also, to ensure that the protection of professional secrecy between TINO and the client is preserved in all communications, the client/user should not disclose confidential information to third parties.
INTELLECTUAL AND INDUSTRIAL PROPERTY
TINO, by itself or as a transferee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, combinations of colours, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by TINO or its licensors.
The intellectual property rights of the www.tinostone.com website, its source code, design, navigation structures and the different elements contained therein are the property of TINO, which is the exclusive owner of the rights to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with Spanish legislation and the applicable European Union. All rights reserved. By virtue of the provisions of Articles 8 and 32.1, second paragraph, of the Law on Intellectual Property, the reproduction, distribution and public communication, including its method of making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorization of TINO, are expressly prohibited. The USER undertakes to respect the Intellectual and Industrial Property rights owned by TINO. You may view the elements of the portal and even print, copy and store them on the hard drive of your computer or any other physical support provided it is, solely and exclusively, for personal and private use. The USER must refrain from deleting, altering, eluding or manipulating any protection device or security system installed on the TINO pages.
EXCLUSION OF GUARANTEES AND LIABILITY
Under no circumstances shall TINO be liable for any damages of any kind that may be caused by, but not limited to: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programmes in the contents, despite having taken all the necessary technological measures to avoid this. TINO reserves the right to suspend access to its website, without prior notice, on a discretionary and temporary basis, for technical or any other reasons, and may also unilaterally modify both the conditions of access, as well as all or part of the contents included therein.
TINO reserves the right to make any changes it deems appropriate to its web portal without prior notice, and may change, delete or add both the content and services provided through it and how they are presented or located on its web portal.
TINO reserves the right to modify its security and data protection policy to adapt it to new legislation or case law, as well as those that may derive from existing codes in the matter, or by strategic corporate decisions, with effect from the date of publication of said modification on the TINO website.
Hyperlinks contained in the TINO website may lead to third-party websites. TINO assumes no responsibility for the content, information or services that may appear on such sites, which will be exclusively informative and in no case imply any relationship between TINO and the persons or entities owning such content or owners of the websites where they are.
If www.tinostone.com provides links or hyperlinks to other Internet sites, TINO will not exercise any control over such sites and content. Under no circumstances shall TINO assume any responsibility for the contents of any link belonging to another website, nor shall it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity, and constitutionality of any material or information contained in any of the said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any association, merger or participation with the connected entities.
RIGHT OF EXCLUSION
TINO reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its request or the request of a third party, to those users who do not comply with these General Conditions of Use.
TINO will pursue the breach of these conditions as well as any misuse of its portal exercising all civil and criminal actions that may correspond in law. Access to the website of TINO implies acceptance of all the conditions previously expressed.
MODIFICATION OF THE PRESENT CONDITIONS AND DURATION
TINO may at any time modify the conditions set out herein, and they shall be duly published as they appear here.
The validity of these conditions will depend on their exposure and will be valid until duly published and modified by others.
APPLICABLE LAW AND JURISDICTION
For all litigious matters or those concerning the TINO website, Spanish legislation shall apply, and the courts and tribunals of the user’s domicile shall be competent for the resolution of all conflicts arising from or related to the use of this website.
– What are cookies?
A cookie is a minimal text file that a Web server can store on a computer’s hard drive to store some information about the user. The cookie uniquely identifies your computer and can only be read by the website that sent it to your computer. A cookie is not an executable file or a program, and therefore cannot spread or contain a virus or other malicious software, nor can it be longer than 4,000 characters.
– What are cookies for?
The sole purpose of using cookies is to remember the user’s preferences (language, country, login, browser characteristics, information on the use of our website, etc.). Remembering your preferences, we will not have to ask you for your country each time you visit our website, for example. We will know the characteristics of the computer you are using so that we can offer you a better browsing experience. Cookies can help our Web site distinguish the user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site, customize home pages, identify which sectors of a site have been visited or keep a record of selections in a “shopping cart.
Please note that we collect data about your movements and use of our website as statistical data, not personal.
Types and purposes of cookies.
Session Cookie TINO
Visitor survey: INDICATE
utma Identification of unique visitors: INDICATE
Google (Analytic) __utmbAR INDICATE
You can find the instructions in the security settings in your web browser. Examples: – If you are using Microsoft Internet Explorer, go to Tools > Internet Options > Privacy > Settings. – If you use Firefox, under the menu option Tools > Options > Privacy > Cookies. – If you use Google Chrome, under Settings > Privacy. – If you’re using Safari, under the Preferences > Security menu option, you can use the “Help” section on the toolbar of most browsers to change your computer’s settings. However, some of the features of our online services may not work or may be more difficult to access if you refuse all cookies. Many browsers allow you to enable a private mode whereby cookies are always deleted after your visit. Depending on each browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this “private mode”: – Internet Explorer 8 and above: InPrivate – FireFox 3.5 and above: Private Browsing – Google Chrome 10 and above: Incognito – Safari 2 and above: Private Browsing – Opera 10.5 and above: Private Browsing.
Please read the help section of your browser carefully to learn more about how to activate “private mode.” You can still visit our website even if your browser is in “private mode,” however, the user experience may not be optimal, and some utilities may not work. TINO thanks you for activating the acceptance of cookies, this helps us to obtain more precise data that allows us to improve the content and design of our website to suit your preferences.